Knowledge Base

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What are you planning to do with SE4 and SE5?
We're aware of SE5 which has been recently announced at SocialEngine.net. We've the same information as any other customer has. We're waiting for ...
I have an old SocialEngine version, should I upgrade it?
It is recommended to keep up to date your SocialEngine because each build has many bug-fixes and enhancements for stability and capacity, including ...
I bought installation service, what should I do next?
Thank you for purchasing our plugin and plugin installation service. Please provide Super Admin and FTP login details so we'll be able to install our ...
I bought a plugin and still didn't receive the plugin
Payment confirmation usually takes from 10 to 30 minutes, but it can take longer if 2Checkout Fraud department will decide to verify your payment. If ...
Are you plugins compatible with SE 4.x.x
All our plugins are compatible with SE beginning from version 4.1.8 including the latest version of SE.
Are the future updates of Hire-Experts plugins free?
You get all minor updates(within 4.x.x, like 4.1, 4.2) for free, we frequently update our plugins with bug-fixes, new features and enhancements. ...
Do you provide instructions to install and setup plugins?
If you have any questions then our team will be glad to assist you - open ticket
May I change domain later?
Yes, you can change domain and re-link your licenses to new domain. You will need to regenerate our plugins licenses for your new domain. Please ...
How to update plugins?
To make update process easy for our customers, we've developed special tool where you can do it by one click. This tool is available on your site, ...
How do discount cards work?
We value our long term customers and do our best to provide best support service and quality plugins, and of course, discounts. We provide special ...
How to configure Welcome plugin?
Check in this video tutorial about setup of slideshows in Welcome plugin - http://youtu.be/QaYNENDdiH0